TELEMENTAL HEALTH

Abundant Solutions, LLC offers online psychotherapy and support also known as telemental health services which utilizes two-way audio and video interaction in real time to engage services .  Telelmental health may be helpful for persons who work unconventional hours, who are unable to leave their home/current setting, or who live in rural/remote areas. At Abundant Solutions, LLC we acknowledge and address barriers treatment through telemental health services.  We understand that having access to appropriate available quality care and support is pertinent to one's overall well-being.  Telemental health services are facilitated in both couples and individual formats.

What are Telemental health services and when are they used?

 

Telemental health services are used when your therapist cannot be physically present with you to evaluate your mental health needs and facilitate therapy sessions.  Your therapist may be present at another location and available to serve you through newly available technology. Instead of talking to someone on the phone at another location, Telemental health services use a video camera and computer to send both voice and personal images (pictures) between you and your therapist so not only can you talk to each other, but you can also see each other. This allows your therapist to make a better evaluation of your needs.

 

How do Telemental health services work?

 

You will be in a private room/location of your choice by yourself with less distraction as possible. You will need an electronic device (tablet, PC, laptop) with a video camera that allows you to download the app, Skype . You will need to create a new account or sign into your existing Skype account.

 

Your therapist will also be in a private room but at another location with the same type of equipment.  When the session is ready to begin at your scheduled time, you will have already received an invitation to your scheduled session via the email address you provided our office administrator.  You will click the invitation link which will bring you to your therapist’s Skype profile with your therapist’s picture to ensure accuracy.  Once in your therapist’s chat profile select video camera icon  in upper right corner.  This will allow you and your therapist to connect, be able to see each other and talk together.  Your therapy session will begin once you are completely connected with your therapist.  When the session is over, you will close Skype.

 

How is it different than a regular session with your therapist?

 

Other than you and your therapist not being in a room together, there is very little difference in the session. Your therapist will ask and document clinical information that you share with him/her, make any referrals that are requested/needed, document the service that is provided, and ensure that documentation is included in your clinical record for future reference.

 

All Skype-to-Skype voice, video, file transfers and instant messages are encrypted. This protects you from potential eavesdropping by malicious users. Skype uses the AES (Advanced Encryption Standard*), also known as Rijndael, which is used by the US Government to protect sensitive information, and Skype has for some time always used the strong 256-bit encryption. User public keys are certified by the Skype server at login using 1536 or 2048-bit RSA certificates.

 

What happens if I choose not to consent to Telemental health services?

 

If you choose not to consent to Telemental health services, we will be unable to provide you with convenient and readily available services and your services will be rescheduled for a later date or a referral for psychotherapy services with an available provider will be made.